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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kevin Fletcher

Kevin Fletcher

November 7, 2024

5  out of  5
rating by Kevin Fletcher
"Very knowledgeable and courteous when dealing with the staff. Thanks everyone! Kev"
We responded:
"Kevin, I'm so glad you found our team knowledgeable and courteous. Your appreciation means a lot to us. Thanks for sharing your positive experience! - Allison Bash - State Farm Insurance Agent, Mascoutah, IL"
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Lesa Riddle

September 20, 2024

5  out of  5
rating by Lesa Riddle
"Everyone at this location that I have ever spoke with is so helpful ,and so friendly and if you leave a message they actually get back to you, if you have any questions they find the answers .they are just all around awesome with insurance, customer service and professional attitude....Actually if I could give them higher than five stars I would definitely do it. Thank you ladies for all that you do ....."
We responded:
"Lesa, thank you so much for your wonderful review! I'm glad to know that our team has been helpful, friendly, and responsive to your needs. We strive to provide excellent customer service and professionalism, and it's gratifying to see that reflected in your experience. Your kind words mean a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Allison Bash - State Farm Insurance Agent, Mascoutah, IL"
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Amanda Renth

April 4, 2024

5  out of  5
rating by Amanda Renth
"The workers at allison bash state farm are amazing! We have out house, camper, vehicles and life insurance through them. They made the process so smooth and easy! They really do go above and beyond. Thanks for all you guys do!"
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Tim Reed

February 23, 2024

5  out of  5
rating by Tim Reed
"Professional and caring...you can't train this..I was impressed how thorough Allison and Molly were to get me set with best protection at a comfortable price range; care and nice phone conversations and text kept me ALWAYS up to date; very impressed and will refer this office and team anytime...most sincerely, Tim Reed"
We responded:
"Thank you so much for your kind words, Tim! We're thrilled to hear about your positive experience with Molly and myself. Providing professional and caring service is what we strive for, and we're delighted that they were able to assist you in finding the best protection at a comfortable price range. We truly appreciate your referrals and look forward to serving you in the future. If you ever need anything else, don't hesitate to reach out."
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Bradley Kindhart

January 16, 2024

5  out of  5
rating by Bradley Kindhart
"I was very satisfied with the service and the attention to detail.she saved me some money and better coverage."
We responded:
"Thank you for the five-stars, Bradley! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Marsha Alexander

January 10, 2024

5  out of  5
rating by Marsha Alexander
"Great folks to work with. Always answer all my questions and make it very easy to get in and out. Good location and business hours."
We responded:
"We love seeing reviews like this, Marsha! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Jerry Wilson

December 27, 2023

5  out of  5
rating by Jerry Wilson
"Always very helpful and upbeat when you are on the phone with the office family"
We responded:
"Jerry, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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erik shaw

December 11, 2023

5  out of  5
rating by erik shaw
"Awesome group of people at Allison Bash State Farm, super helpful and always a pleasant experience."
We responded:
"We are grateful for the amazing review, Erik! Thank you for trusting us with your insurance needs."
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Katy Schramke

December 8, 2023

5  out of  5
rating by Katy Schramke
"10 stars if I could! I’ve been using State Farm for years, specifically this office. They make filing a claim stress free and are there every step of the way. Tara was super helpful with my most recent claim. She made everything so easy for me! I couldn’t be happier with my insurance provider. Thanks for all of your help!! The extra few days with the rental and the coupon codes really went above and beyond my customer service expectations. Great job!! 👏🏼"
We responded:
"Katy, we are grateful for your kind words and thrilled to hear about your positive experience with Tara. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Tara exceeded your expectations."
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George Stewart

December 5, 2023

5  out of  5
rating by George Stewart
"I love them they are very helpful and try to meet your every need never had any problems with none of them no matter who answer they are going the find the right answer for you thanks Sara and your state farm team"
We responded:
"George, thank you for the positive review! We appreciate you taking the time to share your experience with our team. Please don't hesitate to reach out if you need anything!"
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T C

December 2, 2023

5  out of  5
rating by T C
"I've used them for years. Never had a bad experience with them. They handle my home and car insurance and do a great job"
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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vicky Worms

December 1, 2023

5  out of  5
rating by vicky Worms
"Marie was amazing. Knew exactly what she was talking about and gave me the coverage and information that I needed!!! Awesome experience"
We responded:
"We love seeing reviews like this, Vicky! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Samantha Smock

November 9, 2023

5  out of  5
rating by Samantha Smock
"This location deserves more than 5 stars! I came in as a first time customer and was treated with the utmost respect!! I would also highly recommend Mollie Mileur to be your agent; she’s very personable, respectful, thorough, she educates her customers on topics they might not know about, etc.! As a first time customer, Mollie informed me about all the different offerings at State Farm, explained each quote, and helped me utilize the feature of bundling insurances!! So if you are looking to switch or even bundle home, auto, or even life insurance I’d definitely give her call!"
We responded:
"Samantha, thank you for the review and for taking the time to share your positive experience with us! We are thrilled to hear that you had an exceptional first-time visit at our location. Mollie is indeed an exceptional team member, and we're delighted to have her as a part of our team. If you have any more questions or need assistance in the future, don't hesitate to reach out. We look forward to serving you and assisting with your insurance needs. Thanks for choosing our office!"
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Laney Restoff

November 8, 2023

5  out of  5
rating by Laney Restoff
"Mollie helped me with everything I needed and made the process so incredibly easy!"
We responded:
"Laney, thank you! We love seeing reviews like this. Mollie always puts our customers first."
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Jai Kansal

November 3, 2023

5  out of  5
rating by Jai Kansal
"Mollie set me up with a great rate and made sure I’m totally covered. Would definitely recommend and I’ll be back when I need more coverage!"
We responded:
"Hi, Jai! Thank you for the praise for Mollie! She is a vital part of the team and we value how much she cares about all our customers."
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Amy Scutt

October 19, 2023

5  out of  5
rating by Amy Scutt
"They were so helpful and consistent with their service and saved me a ton of money by switching!! Thank you Sierra!!"
We responded:
"Amy, thank you! Your positive feedback means a lot to us. Sierra is a fantastic asset to our team, and we’re glad she was able to help you switch your policies over to us."
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Tesha Scott

October 18, 2023

5  out of  5
rating by Tesha Scott
"I had a wonderful person Sierra she was the bomb helped me get through it thank u so much for the experience ❤️"
We responded:
"Thanks for the kind words, Tesha! We’re happy to hear Sierra was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Joe R

October 5, 2023

5  out of  5
rating by Joe R
"Great rates, exceptional customer service. A very professional office. Very responsive. Communicated with Katie today and my questions were answered immediately. Recommend State Farm, Allison Bash for ALL your insurance needs."
We responded:
"Thank you Mr. Repp! We appreciate having you as a customer."
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1fastsoup

September 16, 2023

1  out of  5
rating by 1fastsoup
"You have to hold their hand through the whole process or nothing will get done or no returned phone calls. The actual agent Allison dodges phone calls for claims and only wants to answer if she's able to make more money on a new policy or she hears you want to leave."
We responded:
"Thank you for taking the time to share your feedback, and we appreciate your honesty. I understand that you may have concerns regarding the level of support you've received during the claims process. I want to clarify our approach to claims handling. We have a dedicated claim specialist in our office, as well as a partnership with State Farm Claims, to ensure that our clients receive the assistance they need. Typically, my involvement in claim situations is limited to cases where there are specific issues or complications, which thankfully are not common. I am, however, very hands-on when such situations arise, aiming to resolve them swiftly. Your experience is valuable to us, and we take your feedback seriously. If you have any ongoing concerns or specific issues related to your claim, please don't hesitate to reach out to our claim specialist or our customer service team. We are committed to providing you with the support and service you deserve."
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Justin Watkins

September 12, 2023

5  out of  5
rating by Justin Watkins
"Phenomenal! Every educated on the subject very professional answered all my questions helped me understand what the difference was patient. Highly recommended!!"
We responded:
"We love seeing reviews like this, Justin! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Pamela Curry

August 13, 2023

5  out of  5
rating by Pamela Curry
"Ty state farm"
We responded:
"Pamela, we appreciate your kind words!"
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Megan Blackburn

August 4, 2023

5  out of  5
rating by Megan Blackburn
"Mollie was fantastic and kept us up to speed & informed throughout the process of switching insurance companies. Would highly recommend!"
We responded:
"Megan, we’re glad to hear how Mollie was able to help you switch over your policies. Thank you for joining our State Farm family! We look forward to continuing our relationship."
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Kristin Tolar

August 3, 2023

5  out of  5
rating by Kristin Tolar
"Thanks to Mollie for helping me get high quality car insurance at a competitive rate!"
We responded:
"Kristin, thank you for the positive rating! Mollie always puts our customers first."
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Trevon Stokes

August 3, 2023

5  out of  5
rating by Trevon Stokes
"This is an awesome office. I just got my renters policy with Sierra and she was very nice. Everyone seems to love what they are doing! Thanks State Farm! I'll definitely refer my friends to this office!"
We responded:
"Trevon, thank you for sharing your experience with our office! Our team strives to provide quality coverage, and we are happy to hear that Sierra was able to do that for your renters policy! We are thankful for your trust in our office to help secure what matters most."
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Sarah Coleman

July 28, 2023

5  out of  5
rating by Sarah Coleman
"Amazing service every time!"
We responded:
"Sarah, thank you so much for your kind words!"