Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kim Comer

Kim Comer

March 13, 2025

5  out of  5
rating by Kim Comer
"Megan, was wonderful at getting me the coverage I needed at a price I could afford. She was very patient with me and answered all my questions. I had a great experience getting my new insurance coverage at this agency."
We responded:
"Thank you, Kim, for sharing your experience! I'm happy to hear that Megan was able to assist you with the coverage you needed at an affordable price. Her patience and thoroughness in answering your questions truly reflect our commitment to excellent service. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Tammy Epplin

Tammy Epplin

February 18, 2025

5  out of  5
rating by Tammy Epplin
"Excellent customer service"
We responded:
"Thank you, Tammy, for your wonderful feedback! I'm happy to know you had an excellent experience with our customer service."
Profile photo of Karmin

Karmin

February 18, 2025

5  out of  5
rating by Karmin
"Allison Bash was extremely helpful and very professional !!! Recommend her and State Farm !!!"
We responded:
"Thank you, Karmin, for your wonderful feedback! I'm happy to know that you found my assistance helpful and professional. Your recommendation means a lot. If you ever have any questions or need further assistance, feel free to reach out!"
Profile photo of AUDREY SCHWIEGER

AUDREY SCHWIEGER

February 13, 2025

5  out of  5
rating by AUDREY SCHWIEGER
"Saved money. Great customer service recommend them to all."
We responded:
"Thank you, Audrey, for your review! I'm happy to know that you saved money with us. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Steve Crawford

Steve Crawford

February 7, 2025

5  out of  5
rating by Steve Crawford
"I😀had a great experience with the young lady on the phone for them 3 to 4 times we talked. She was very helpful"
We responded:
"Thank you, Steve! I'm happy to know that your interactions with our team member were helpful. If you have any more questions or need assistance, feel free to reach out anytime. We're here to help!"
Profile photo of Kimberly Urby

Kimberly Urby

February 5, 2025

5  out of  5
rating by Kimberly Urby
"Had the best experience! I was with progressive for years and reached out for a quote and Kennedy contacted me immediately! She was able to save me so much money! Her prompt responses and customer service were phenomenal. Thank you!"
We responded:
"Thank you, Kimberly! I'm so happy to hear about your positive experience with our office. Kennedy's dedication to providing prompt responses and excellent customer service truly shines. We're grateful for the opportunity to help you save money. If you have any more questions or need assistance in the future, feel free to reach out!"
Profile photo of Gloria

Gloria

January 29, 2025

5  out of  5
rating by Gloria
"Chris is very knowledgeable about his craft! Insurance is difficult to understand, but I feel I really learned to understand from him."
We responded:
"Thank you, Gloria! I'm happy to know that Chris was able to help you understand insurance better. It's wonderful to have knowledgeable team members like him who make complex topics more accessible. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Robert Bornheimer

Robert Bornheimer

January 15, 2025

5  out of  5
rating by Robert Bornheimer
"Great insurance agent that is also an expert on financial planning. Couldn't find a better agent for your entire planning and insurance needs."
Profile photo of Jeffrey Driver

Jeffrey Driver

January 7, 2025

5  out of  5
rating by Jeffrey Driver
"Amazing to work with and got my rates down over half of what I was paying with Geico who had steadily raised my rates to double what I was paying over last three years..... I highly recommend Allison and her team"
We responded:
"Jeffrey, I'm so happy to know that our team was able to help you reduce your rates significantly! It's wonderful to hear that you found working with us amazing. Your recommendation means a lot to us. If you have any more questions or need any other assistance, feel free to reach out!"
Profile photo of Douglas Rajski

Douglas Rajski

November 26, 2024

1  out of  5
rating by Douglas Rajski
"Allison Bash has administrative responsibility for Tom Bingers old office. Tom Binger left in July 2024 and as of the end of November has not been replaced. We left many messages through Tom Binger's agency and then contacted Allison Bash's office directly several times. She has not returned calls. This is over a period of months."
We responded:
"Thank you for sharing your feedback. I’m so sorry to hear about your experience and truly apologize for the frustration this has caused. Transition periods like this can sometimes lead to unexpected challenges, and it sounds like we fell short in providing the communication and support you deserve. Please know that your concerns are important to us, and we want to make things right. If you’re open to it, I’d love the opportunity to personally assist you and ensure any unresolved matters are addressed promptly. Feel free to reach out to me directly and I’ll do everything I can to help. Thank you for bringing this to my attention—I appreciate your patience and hope to restore your trust in our service."
Profile photo of Kevin Fletcher

Kevin Fletcher

November 7, 2024

5  out of  5
rating by Kevin Fletcher
"Very knowledgeable and courteous when dealing with the staff. Thanks everyone! Kev"
We responded:
"Kevin, I'm so glad you found our team knowledgeable and courteous. Your appreciation means a lot to us. Thanks for sharing your positive experience! - Allison Bash - State Farm Insurance Agent, Mascoutah, IL"
Profile photo of Lesa Riddle

Lesa Riddle

September 20, 2024

5  out of  5
rating by Lesa Riddle
"Everyone at this location that I have ever spoke with is so helpful ,and so friendly and if you leave a message they actually get back to you, if you have any questions they find the answers .they are just all around awesome with insurance, customer service and professional attitude....Actually if I could give them higher than five stars I would definitely do it. Thank you ladies for all that you do ....."
We responded:
"Lesa, thank you so much for your wonderful review! I'm glad to know that our team has been helpful, friendly, and responsive to your needs. We strive to provide excellent customer service and professionalism, and it's gratifying to see that reflected in your experience. Your kind words mean a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Allison Bash - State Farm Insurance Agent, Mascoutah, IL"
Profile photo of Amanda Renth

Amanda Renth

April 4, 2024

5  out of  5
rating by Amanda Renth
"The workers at allison bash state farm are amazing! We have out house, camper, vehicles and life insurance through them. They made the process so smooth and easy! They really do go above and beyond. Thanks for all you guys do!"
Profile photo of Tim Reed

Tim Reed

February 23, 2024

5  out of  5
rating by Tim Reed
"Professional and caring...you can't train this..I was impressed how thorough Allison and Molly were to get me set with best protection at a comfortable price range; care and nice phone conversations and text kept me ALWAYS up to date; very impressed and will refer this office and team anytime...most sincerely, Tim Reed"
We responded:
"Thank you so much for your kind words, Tim! We're thrilled to hear about your positive experience with Molly and myself. Providing professional and caring service is what we strive for, and we're delighted that they were able to assist you in finding the best protection at a comfortable price range. We truly appreciate your referrals and look forward to serving you in the future. If you ever need anything else, don't hesitate to reach out."
Profile photo of Bradley Kindhart

Bradley Kindhart

January 16, 2024

5  out of  5
rating by Bradley Kindhart
"I was very satisfied with the service and the attention to detail.she saved me some money and better coverage."
We responded:
"Thank you for the five-stars, Bradley! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Marsha Alexander

Marsha Alexander

January 10, 2024

5  out of  5
rating by Marsha Alexander
"Great folks to work with. Always answer all my questions and make it very easy to get in and out. Good location and business hours."
We responded:
"We love seeing reviews like this, Marsha! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Jerry Wilson

Jerry Wilson

December 27, 2023

5  out of  5
rating by Jerry Wilson
"Always very helpful and upbeat when you are on the phone with the office family"
We responded:
"Jerry, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of erik shaw

erik shaw

December 11, 2023

5  out of  5
rating by erik shaw
"Awesome group of people at Allison Bash State Farm, super helpful and always a pleasant experience."
We responded:
"We are grateful for the amazing review, Erik! Thank you for trusting us with your insurance needs."
Profile photo of Katy Schramke

Katy Schramke

December 8, 2023

5  out of  5
rating by Katy Schramke
"10 stars if I could! I’ve been using State Farm for years, specifically this office. They make filing a claim stress free and are there every step of the way. Tara was super helpful with my most recent claim. She made everything so easy for me! I couldn’t be happier with my insurance provider. Thanks for all of your help!! The extra few days with the rental and the coupon codes really went above and beyond my customer service expectations. Great job!! 👏🏼"
We responded:
"Katy, we are grateful for your kind words and thrilled to hear about your positive experience with Tara. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Tara exceeded your expectations."
Profile photo of George Stewart

George Stewart

December 5, 2023

5  out of  5
rating by George Stewart
"I love them they are very helpful and try to meet your every need never had any problems with none of them no matter who answer they are going the find the right answer for you thanks Sara and your state farm team"
We responded:
"George, thank you for the positive review! We appreciate you taking the time to share your experience with our team. Please don't hesitate to reach out if you need anything!"
Profile photo of T C

T C

December 2, 2023

5  out of  5
rating by T C
"I've used them for years. Never had a bad experience with them. They handle my home and car insurance and do a great job"
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of vicky Worms

vicky Worms

December 1, 2023

5  out of  5
rating by vicky Worms
"Marie was amazing. Knew exactly what she was talking about and gave me the coverage and information that I needed!!! Awesome experience"
We responded:
"We love seeing reviews like this, Vicky! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Samantha Smock

Samantha Smock

November 9, 2023

5  out of  5
rating by Samantha Smock
"This location deserves more than 5 stars! I came in as a first time customer and was treated with the utmost respect!! I would also highly recommend Mollie Mileur to be your agent; she’s very personable, respectful, thorough, she educates her customers on topics they might not know about, etc.! As a first time customer, Mollie informed me about all the different offerings at State Farm, explained each quote, and helped me utilize the feature of bundling insurances!! So if you are looking to switch or even bundle home, auto, or even life insurance I’d definitely give her call!"
We responded:
"Samantha, thank you for the review and for taking the time to share your positive experience with us! We are thrilled to hear that you had an exceptional first-time visit at our location. Mollie is indeed an exceptional team member, and we're delighted to have her as a part of our team. If you have any more questions or need assistance in the future, don't hesitate to reach out. We look forward to serving you and assisting with your insurance needs. Thanks for choosing our office!"
Profile photo of Laney Restoff

Laney Restoff

November 8, 2023

5  out of  5
rating by Laney Restoff
"Mollie helped me with everything I needed and made the process so incredibly easy!"
We responded:
"Laney, thank you! We love seeing reviews like this. Mollie always puts our customers first."
Profile photo of Jai Kansal

Jai Kansal

November 3, 2023

5  out of  5
rating by Jai Kansal
"Mollie set me up with a great rate and made sure I’m totally covered. Would definitely recommend and I’ll be back when I need more coverage!"
We responded:
"Hi, Jai! Thank you for the praise for Mollie! She is a vital part of the team and we value how much she cares about all our customers."